Careers at Nova

Bring your ideas. Build work that matters.

At Nova, people join us to learn quickly, work with good teams and make a real difference for customers and communities across the UK. From apprenticeships to leadership roles, there is room to grow here.

2,400 colleagues Working across digital, operations, finance, retail and customer teams.
42 locations Including offices, local hubs and flexible hybrid roles.
Rated highly for support New starters get mentoring, learning plans and manager check ins from day one.
"I joined as an apprentice and now lead a customer improvement project." Mia, Service Design Manager
Why people stay

Big enough to offer variety. Small enough to feel known.

Nova brings together customer services, technology, operations and specialist teams in one organisation. That means people can start in one area, explore another and build careers that keep evolving.

83%

of colleagues say they can be themselves at work.

500+

people completed a development programme last year.

1 in 4

roles were filled by internal moves or promotions.

Hybrid by design

Flexible working options across many teams.

Find your path

Different ambitions. Shared momentum.

Whether you are taking your first step or bringing years of experience, there are clear routes into the business and support to keep moving.

Early careers

Graduate, apprenticeship and entry level opportunities designed to help talent grow fast. You will build confidence, gain real responsibility and learn from people who want you to succeed.

Explore early careers

Professional roles

Bring specialist expertise in digital, project delivery, finance, people services or operations. Join teams that are improving how we work and how customers experience us.

See specialist roles

Leadership

Step into roles where you can shape strategy, coach others and create environments where people and performance both thrive.

Discover leadership careers
Life at Nova

Hear what work feels like from the people living it.

From store teams and analysts to apprentices and managers, our people talk openly about the support they receive, the flexibility they value and the pride they feel in what they do.

  • Purposeful work with visible impact on customers and communities
  • Managers who back people with coaching and honest feedback
  • Learning pathways that help people move forward, not stay still
  • Benefits that support wellbeing, family life and long term growth
Watch more stories
What people say

Progress here is practical, not just promised.

People talk about trust, stretch opportunities and support that feels real. That is what turns a first role into a longer career.

“I moved from customer service into digital operations in under two years. The encouragement to try something new made all the difference.”

Samir Patel Digital Operations Analyst

“The best thing here is how approachable people are. You can ask questions, learn quickly and feel trusted early on.”

Lucy Evans Retail Team Leader

“I came in for the role, but I stayed because of the culture. People look out for each other and want you to do well.”

Jordan Blake Finance Business Partner
Trusted by people and partners

Recognition that reflects how we work.

Your next step

Ready to find the team where you can do your best work?

Explore current vacancies, join our talent community or sign up for alerts to hear when the right role opens.